Ever since our first published book, we have packed orders in custom cut foam inserts. It is important to know that only pre-orders are packed with the foam inserts. The foam takes up a great deal of space, and these inserts are ordered based on how many pre-orders are received….
We do not collect any fees during checkout for international orders. Items are classified correctely on customs documents and for books, customers should not be charged VAT or fees, but this is completely outside of our control. The customer is solely responsible for any customs fees, duties and/or VAT. In…
Suntup Editions is based in California, and any order shipped to a California address will be charged sales tax. In addition we are required by law to charge sales tax in the following states due to Economic Nexus, even if we are not physically located in these states: Colorado Florida…
We can only combine orders for a lower shipping fee if all of the items in your order are in stock at the time of placing the order. We cannot combine a preordered book (a book which is not yet published) with a published book which is in stock. In…
For our customers in the USA, we offer an installment option with ShopPay provided through Affirm (zero interest), or a long-term financing option also with Affirm (with interest). If you live outside the USA, we offer installment payments through Partial.ly. Jump to Affirm Financing ShopPay Installments through Affirm You may…
We offer the following shipping options: Domestic (USA) USPS Media Mail – 2-10 Days USPS Priority Mail – 1-3 Days UPS Ground – 4 Business Days UPS 2nd Day Air – 2 Business Days UPS Next Day Air – 1 Business Day International Global Consolidated* – 20-45 Days USPS Priority…
We source the finest, high-grade bookbinding leathers for covering our editions. During their lifetime, animals may come into contact with various objects that can cut the skin. This results in visible scars on the surface of the leather. It is also possible that the leather may have naturally occurring wrinkles…
For in-stock items, we ship within 3 business days. For pre-ordered editions which are not yet published, please refer to the announcement page or the individual edition page for the estimated publication date. You can also track the production status of our editions on the Status Updates page. Estimated Publication…
New titles are always announced on a Thursday at 9am Pacific, at which time the Matching Pre-Order for the Numbered, Lettered and Roman Numeral editions will begin for owners who have rights to the latest title. These owners will have until 8am on the Saturday of the announcement week to…
As explained in this article, owners of the most recently announced title are given an opportunity to place their order two days before the public pre-order. This system grew out of requests from customers who wanted to match their number and/or letter to the next publication. Once the Matching Pre-Order…