As stated in our Terms of Service, if an installment plan for a pre-ordered book is defaulted as a result of several failed attempts to charge the credit card on file, the order will not be shipped until the plan is paid in full. If payment is not received in full within 1 week following the release of the book, the book will be sold. A refund may be issued for any amount already paid provided you request such a refund. A service charge of 20% is deducted from any refunds given, which includes the 5% processing fee which is non-refundable.
Updated on April 26, 2021
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