We do not collect any fees during checkout for international orders. Items are classified correctely on customs documents and for books, customers should not be charged VAT or fees, but this is completely outside of our control. The customer is solely responsible for any customs fees, duties and/or VAT.
In the event that you are contacted by the carrier to pay any combination of these fees, and you refuse to pay, should the package be returned to us, we will refund the cost of the items (less shipping), or re-ship the package at the customer’s expense.